New Updates
1) The Paycom system will time out if the form is up too long. If the system times out, it will not let you sign and complete the form and will show an error message that asks if you want to confirm. If this happens, you will want to do the following:
- Keep the form up and open a new web browser tab
- Log into Paycom and go to your performance review checklist
- Open up the review form and copy and paste your answers from the original form to the new form
- It should then let you sign and complete the review form
2) The form does not include a column for Performance Goals 2025/2026. Therefore, for 15 points, include the Goal/Accomplishment and Performance Goals 2025/2026 together. If you have already submitted your performance review without adding the missing points, please don't worry, HR will correct them after reviewing the performance reviews.
3) Extensions for staff to complete the review are available on a case-by-case basis. Please email hraccount@pacificu.edu for approval to extend the self-evaluation portion.
How to see the completed performance review document:
-
The completed performance review document will be available in the employee’s ESS “My Documents” under the completed tab AFTER the supervisor has completed their portion of the form.
-
The supervisor will have access to the completed form in the employees form 15 (documents) on the client-side account.
Reminders of the Process
The new performance review process will include:
- Performance Review Guidelines: A section to describe the changes to the performance review process and how the rating system works.
- 24/25 Performance Goal/Accomplishment Review: A formal opportunity for employees and supervisors to discuss progress on last year's two goals or accomplishments, if goals were not previously established.
- Competencies Review: A review of specific competencies with a text box to comment and provide examples on when performance falls below or exceeds a ranking of 3.
- 25/26 Performance Goal Setting: Employees and supervisors will collaboratively establish two clear, measurable, achievable, relevant, and time-bound (SMART) goals that align with departmental and university objectives.
- Goal and Competency Total: Sections for the employee and supervisor ratings.
- Signature and Date: The employee and supervisor should sign and date the review once it has been completed for their respective sections.
Timeline for the First Cycle:
The staff employee performance review cycle will conclude on July 31, 2025. Supervisors will review, meet, and conclude the performance review cycle by September 30, 2025.
Training and Resources:
To ensure a smooth transition, the Paycom checklist contains a 24-25 Performance Review Process Training video, Instructions for choosing the Appropriate Form, the applicable Performance Review Form, and a guide for all employees and supervisors. The training video covers the new process, including how to set effective goals and provide constructive feedback. You can also locate the Annual Performance Review 24/25 Paycom guide .
LinkedIn Learning also has some helpful tools and resources on performance reviews for employees. A is available on where to access this information.
For any questions, please contact hraccount@pacificu.edu.